Class Action Lawsuit for Video Game Controller “Drift”

Sony PS5 DualSense, Nintendo Joy-Con, and Microsoft Xbox One Elite Controller Drift Class Action Information

On November 12, 2020, the PlayStation 5 released worldwide alongside its new DualSense controller, an upgrade to its previous DualShock 4. Allegedly, many controllers, some immediately upon unboxing, are experiencing what many gamers refer to as “drift.”

What is drift? To put simply, it is when the controller constantly moves in a single direction absent anyone touching it. This can have the effect of a character constantly walking in one direction or spinning the camera is a circle. It makes games unplayable as you are constantly battling the hardware which is forcing you to walk in a certain direction, no matter what you do.

These problems are not new. The Nintendo Joy-Cons, Xbox One Elite Controllers, and Sony’s DualSense controllers are all allegedly expiring the same drift problems. The alleged fault lies in the design wherein the analog sticks begin to fail at about 2,000,000 “directional operations.” While that number may appear massive, a controller will surpass that in 4-7 months when a player uses it for about two hours a day. This is before considering multiple family members sharing one controller or having longer play sessions.

Numerous reports have alleged these controllers are experiencing drift issues or are otherwise failing prematurely. The Clark Law Firm is currently investigating the issues of controller drift in association with Sony, Microsoft, and Nintendo, as well as other premature failures.

Have you, your sibling, your family member, or your friend been expiring drift while playing on the Xbox One, Xbox Series X/S, PlayStation 5, or the Switch? If so, you may be part of a larger class of injured consumers. The attorneys of the Clark Law Firm are here for you. The team of experienced attorneys have been fighting for consumers, like you, for decades and are no strangers to litigation against Sony.

To help you understand if there is a potential case, please consider the following:

• Are you over the age of 18?
• Have you purchased a DualSense, Xbox Elite, or Joy-Con Controller?
• Have you experienced controller drifting from any of the above?
• Has your controller experienced any other failures?
• How often do you find yourself replacing controllers?
• Have you contacted Sony, Microsoft, or Nintendo about failures in connection with their related controllers?

It will cost you nothing up front to hire us. We work on a contingency-fee basis, which means we only get paid if you get paid. To discuss matters further about your possible case, please call us or contact us here today.